Formed back in 2007, Asian enterprise, 12Bet, is now one of the more established and reputable online gambling sites around. It is widely known for sports betting, particularly football betting and is one of the biggest football betting site in the world. The brand, run by Pacific Sea Invests, has offices around the world, including the Philippines, Isle of Man and the UK and has more than 300 members of staff.
12Bet has garnered a lot of attention in recent years for its sponsorship of major sporting teams and events, having been the main sponsor of the likes of Sevilla FC, West Bromwich Albion FC, Birmingham City FC, Wigan Athletic FC, Hull City FC, amongst many others.
The European operations of the site are managed from the Isle of Man by TGP Europe Ltd, with the company fully-licensed and regulated by the United Kingdom Gambling Commission. This licence, along with other evidence that will be discussed in this 12Bet review, will show that this is a trustworthy site and certainly not an online scam.
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Banking & Withdrawal Options
The payment method options available for 12Bet customers are quite limited compared to other online betting sites like William Hill and Bet365. All the information you need regarding payment methods can be found on our ‘Payment Method Review‘ Webpage.
12Bet customers can top-up their online sports betting account using any VISA or MasterCard debit/credit card, or by depositing funds with their Neteller or Skrill e-wallet. If Skrill is used to deposit to your account, your 12Bet account email must match your Skrill account email.
New customers should also be aware that the welcome bonus can only be claimed if you use a debit/credit card when you top-up your account. Bets placed using funds deposited via Skrill and Neteller will not be accepted as qualifying bets.
All withdrawals are transferred back to the same payment method account used for deposits. Withdrawals can vary in terms of the time it takes to reach your account, depending on which method you use. If you use a non-U.K. debit/credit card, a corporate debit/credit card or a MasterCard to top up your account, you may need to contact customer service to set up an alternative withdrawal method.sport
Player Support & Customer Service
Email: [email protected]
Customer Service Number: +44 207 347 5883.
One area in which 12Bet does well is its customer support. Live chat is available 24/7 and can be accessed from the ‘Chat’ tab on the far right of the screen at any time. For less urgent inquiries, customers are also able to email the company at [email protected], with responses usually provided within 24 hours.
Also, if you need to send documents for verification, you can do via either email or by posting to their mailing address in the British Virgin Islands. All forms of communication are very responsive, although their can be some language barrier issues as their customer service is based outside of the UK.
Site & Mobile Experience
12Bet remains nice for customers to use due to the simple design of the site – with no overbearing banners and endless menus making the user experience confusing.
The limited number of casino games also makes navigating through them very easy, with players able to search for titles by name or scroll through the table games, slots, jackpot games and video poker games by selecting their game preference on the left of the page. The website is also very responsive across multiple devices.
Types of SportsBooks
- Horse Racing
- American Football
- Winter Sports
- Rugby Union/League
- Motor Racing
In terms of slots, there are some pretty entertaining games to choose from – plus a few twee ones, but so it goes. One man’s kitsch is another man’s class, so perhaps you’ll find Mystic Dreams and Mayan Princess to be to your liking. Other slots of note include Eagle’s Wings, Loose Cannon, Nashville and Major Millions. The latter is a progressive jackpot game, one of several to feature at the casino.
With less than 200 games available to players, the 12Bet casino is by no means a large online casino. It is, however, one that can be trusted, with games provided by the likes of reputable companies such as Microggaming, Red Tiger and MultiSlot.
Games are categorised into three sections on this site: slots, table games and video poker. There are some famous titles included in their game selection too, such as the record-breaking progressive jackpot game Mega Moolah, Jurassic World and Gun Smoke.
One of the most refreshing things about this site is how uncluttered it is. The casino page, for example, is very laid out simply with a search bar and game categories on the left-hand side, with two columns of game tiles running down the page. Other sites can be overwhelming, but that certainly isn’t the case here.
Unfortunately, there is currently no live casino product available at 12Bet. Live casinos are becoming increasingly popular at other online casinos with their attractive dealers helping to provide a more immersive casino experience to players, so it is a shame that this can’t be found at 12Bet. Nevertheless, a range of casino table games can be played virtually on the site, including Roulette, Blackjack, Baccarat and popular Asian game Mahjong Exchange.
There are only around 150 casino games available and there isn’t a casino bonus, but if you like to dabble in sports as well, there’s plenty to keep you entertained. This site is also very safe to use, with round-the-clock customer care on hand to help and works well across multiple devices. There may be no thrills, but 12Bet offers a sturdy online casino experience.
12Bet does not accept players from the following countries: Australia, China, Hong Kong SAR China, Philippines, South Africa, U.S. Minor Outlying Islands, U.S. Miscellaneous Pacific Islands, U.S. Virgin Islands, United Kingdom, United States, Vietnam.